For information about lost property found at Sheremetyevo Airport, please contact:
Phone +7(495)5787464,
Email [email protected]
Baggage not arrived from Aeroflot
If your baggage has not arrived, please contact:
Phone: +7(495)544-33-25, +7(495)664-14-99
Email [email protected]
Aeroflot Baggage claim submission address and documents to submit
Delayed baggage claim
If your baggage is delayed, you may submit the claim with in 6 months for domestic flights and 21 days from the baggage delivery date for international flights.
Documents to be attached to the claim:
- application specifying the monetary loss
- Property Irregularity Report (PIR)
- baggage tag (original copy)
- invoices (receipts) confirming expenses
- contact details: address, telephone number, e-mail
Please submit all claims to:
P. O. Box 176, Sheremetyevo-2 Airport, Khimki District, Moscow Region, 141425, or to the nearest PJSC Aeroflot Representative Office (List of Aeroflot airline offices around the world).
Aeroflot on board: https://www.aeroflot.ru/ru-ru/information/airport/security
For more details about the rules of baggage in Aeroflot airline, click here
Travel during pregnancy with Aeroflot Airline
Expectant mothers can travel in aeroflot airline upto 28th week of their pregnancy. After 28th week of pregnancy, a medical certificate is required to travel.
Near-by Airports:
Attractions in Lithuania:
Types of Planes / Air craft available with Aeroflot Airline
Total fleet: 230
Airbus A320
- Airbus A320-200
Airbus A321
- Airbus A321-200
Airbus A330
- Airbus A330-200
- Airbus A330-300
- Airbus A350-900
Boeing 737
- Boeing 737-800
Boeing 777
- Boeing 777-300ER
Ilyushin Il-96
- Ilyushin Il-96-300
McDonnell Douglas DC-10
- McDonnell Douglas DC-10-40
McDonnell Douglas MD-11
- McDonnell Douglas MD-11F
Sukhoi Superjet 100
- Sukhoi Superjet 100
Tupolev Tu-134
- Tupolev Tu-134
Tupolev Tu-204
- Tupolev Tu-204
Yakovlev Yak-42
- Yakovlev Yak-42