Air China was established in 1 st July 1988. According to the statistics updated on December 31, 2015, Air China has a fleet of 590 passenger aircraft and freighters of mainly Boeing and Airbus families, with an average age of 6.2 years. It operates 360 routes, including 100 international routes, 15 regional routes and 245 domestic routes. It serves 174 cities in 40 countries and regions, including 64 international cities, 4 regional cities and 106 domestic cities. By working with other member carriers of the Star Alliance, Air China offers access to 1330 destinations in 193 countries.

Air China Airline Guangzhou Mainland Office Address:
1st Fl., South Building, Jungong Mansion, No. 118, Yuehua Road, Guangzhou 51003, Guangzhou, China

Air China Airline Reservation office telephone contact numbers:
 86-20-83637527
 Email:
Fax: 86-20-83637567

Working hours
 Map

Official website: www.airchina.com

Check your flight status here: ewww.airchina.com/flightstatus

Air China Airline baggage services telephone contact numbers:
86-20-83637527

For baggage inquiries Air China airline baggage inquiries

Contact information for passenger complaints:

E-mail: [email protected]

Mailing address:

Customer Relationship Center, Product Service Department, Air China Limited, Suite 4004, 4th Floor, No. 16 Tianzhu West Road, Tianzhu Airport Economic Development Zone, Beijing, 101312, P.R. China

Complaint Telephone: +86-10-59036666

Fax +86-10-95583

Business Hours: 8:30 am to 8:00 pm (Beijing Time), Monday to Friday

When you call or write us an email, please use only the Chinese and English languages.

Near-by Airports: Guangzhou Baiyun International Airport, Hong Kong International Airport, Shenzhen Bao’an International Airport

Attractions in Guangzhou: Chimelong Paradise, Shamian, Baiyun Mountain

Near by Air China office in China:

  • Air China Mainland Office in Guangzhou, China
  • Air France Ticket Office in Guangzhou, China
  • American Airlines Ticket sales / Reservation Office in Guangzhou, China
  • ANA Airlines China – Airport Lost and Found, Delayed, Damaged Baggage
  • ANA City Office in Guangzhou, China
  • Cathay Dragon (Dragonair) Airport office in Guangzhou, China
  • Cathay Dragon (Dragonair) Reservation office in Guangzhou, China
  • Cathay Pacific Airport Office in Guangzhou, China
  • Cathay Pacific Reservations Office in Guangzhou, China
  • Cebu Pacific Sales Office in Guangzhou, China
  • Cebu Pacific Sales Office in Hanshin rd, Guangzhou, China
  • China Airlines in Guangzhou, Mainland China
  • China Southern Airline Booking Office in Guangzhou, China
  • China Southern Airline Booking Office in Guangzhou, China
  • Delta Air Lines City Office in Guangzhou, China
  • Egyptair Reservation Office in Guangzhou, China
  • EL AL (Airline) in Guangzhou, China
  • Emirates Airline Town Office in Guangzhou, China
  • Ethiopian Airlines City Office in Guangzhou, China
  • Ethiopian Airlines Reservation Office in Guangzhou, China
  • Eva Air Reservation Office in Guangzhou, China
  • Eva Air Ticketing Office in Guangzhou, China
  • Fiji Airways Reservation Office in Guangzhou, China
  • Garuda Indonesia Airport Office in Guangzhou, China
  • Garuda Indonesia Ticket Office in Guangzhou, China
  • Hong Kong Airlines City Office and Sales in Guangzhou, China
  • Japan Airlines in Guangzhou, Hong Kong
  • Kenya Airways Airport Office in Guangzhou CHINA
  • Kenya Airways Reservation Office in Guangzhou CHINA
  • Kenya Airways Ticketing Office in Guangzhou CHINA
  • Korean Air Airport Office in Guangzhou, China
  • Korean Air in Guangzhou, China
  • Korean Air Regional Office in Guangzhou, China
  • Korean Air Reservation Office in Guangzhou, China
  • LATAM Airlines in Guangzhou, China
  • Mahan Air Cargo GSA in Guangzhou China
  • Mahan Air GSA in Guangzhou China
  • Malaysian Airlines Reservation in Guangzhou, China
  • Oman Air City Office in Guangzhou, China
  • Philippine Airlines Airport Office in Guangzhou, China
  • Philippine Airlines Ticket Office in Guangzhou, China
  • Qatar Airways Airport Office in Guangzhou, China
  • Qatar Airways Cargo Office in Guangzhou, China
  • Qatar Airways Town Office in Guangzhou, China
  • Royal Jordanian in Guangzhou, China
  • Saudia (Saudi Airlines) Airport Office in GUANGZHOU, CHINA
  • Saudia (Saudi Airlines) Cargo Office in GUANGZHOU, CHINA
  • Saudia (Saudi Airlines) Reservation Office in GUANGZHOU, CHINA
  • Shenzhen Airlines in M Island, Guangzhou
  • Shenzhen Airlines Ticket Office in Guangzhou City Baiyun District, Guangzhou

List of Air China Offices

Types of Planes / Air craft available with Air China Airline

  • Airbus A319-100
  • Airbus A320-200 (Deliveries from 2014)
  • Airbus A320neo (Deliveries until 2020)
  • Airbus A321-200
  • Airbus A330-200
  • Airbus A330-300
  • Airbus A350-900
  • Boeing 737-700
  • Boeing 737-800
  • Boeing 747-400
  • Boeing 747-8I
  • Boeing 777-200
  • Boeing 777-300ER
  • Boeing 787-9 (Deliveries from May 2016)
  • Comac C919 (to be announced)

Queries handled by Air China Airline Customer care:
Flight Ticket Booking, Ticket Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Phoenixmiles

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✆ Call Now: +1-800-221-1212