Air China was established in 1 st July 1988. According to the statistics updated on December 31, 2015, Air China has a fleet of 590 passenger aircraft and freighters of mainly Boeing and Airbus families, with an average age of 6.2 years. It operates 360 routes, including 100 international routes, 15 regional routes and 245 domestic routes. It serves 174 cities in 40 countries and regions, including 64 international cities, 4 regional cities and 106 domestic cities. By working with other member carriers of the Star Alliance, Air China offers access to 1330 destinations in 193 countries.

Air China Airline Shanghai Mainland Office Address:
No.199, YingBin San Rd, HongQiao International Airport, Shanghai, China

Air China Airline Reservation office telephone contact numbers:
 86-21-22353767
 Email:
Fax: 86-21-22353787

Working hours
 Map

Official website: www.airchina.com

Check your flight status here: ewww.airchina.com/flightstatus

Air China Airline baggage services telephone contact numbers:
86-21-22353767

For baggage inquiries : Air China airline baggage inquiries

Contact information for passenger complaints:

E-mail: [email protected]

Mailing address:

Customer Relationship Center, Product Service Department, Air China Limited, Suite 4004, 4th Floor, No. 16 Tianzhu West Road, Tianzhu Airport Economic Development Zone, Beijing, 101312, P.R. China

Complaint Telephone: +86-10-59036666

Fax +86-10-95583

Business Hours: 8:30 am to 8:00 pm (Beijing Time), Monday to Friday

When you call or write us an email, please use only the Chinese and English languages.

Near-by Airports: Shanghai Hongqiao International Airport, Shanghai Pudong International Airport, Sunan Shuofang International Airport

Attractions in Shanghai: The Bund, Oriental Pearl Tower, Yu Garden

Near by Air China office in China:

  • Air China Mainland Office in Shanghai, China
  • Air France Ticket Office in Shanghai, China
  • Air India Agent Office in SHANGHAI, China
  • Air India Airport Office in SHANGHAI, China
  • Air India Cargo Office in SHANGHAI, China
  • Air India Cargo Office in SHANGHAI, China
  • Air India Reservation Office in SHANGHAI, China
  • Air Mauritius Cargo Office in Shanghai, China
  • Air Mauritius Reservation Office in Shanghai, China
  • American Airlines Ticket sales / Reservation Office in Shanghai, China
  • ANA Airlines China – Airport Lost and Found, Delayed, Damaged Baggage
  • British Airways Reservations Office in Shanghai, China
  • British Airways Town Office in Shanghai, China
  • Cathay Dragon (Dragonair) Airport office in Shanghai, China
  • Cathay Dragon (Dragonair) Reservation office in Shanghai, China
  • Cathay Pacific Airport Office in Shanghai, China
  • Cathay Pacific Reservations Office in Shanghai, China
  • Cebu Pacific Sales Office in Changning District, Shanghai, China
  • Cebu Pacific Sales Office in Shanghai, China
  • China Airlines in Shanghai, Mainland China
  • China Eastern Airlines Branch Office in Shanghai, China
  • China Eastern Airlines Branch Office in Shanghai, China
  • China Eastern Airlines Branch Office in Shanghai, China
  • China Southern Airline Airport Office in Shanghai, China
  • China Southern Airline Airport Office in Shanghai, China
  • China Southern Airline Airport Office in Shanghai, China
  • Delta Air Lines City Office in Shanghai, China
  • Drukair (Royal Bhutan Airlines) in Shanghai, China
  • Egyptair Reservation Office in Shanghai, China
  • EL AL (Airline) in Shanghai, China
  • Emirates Airline Ticket Office in Shanghai, China
  • Ethiopian Airlines City Office in Shanghai, China
  • Ethiopian Airlines Reservation Office in Shanghai, China
  • Etihad Airways Reservation Office in Shanghai, China
  • Eva Air Reservation Office in Shanghai, China
  • Eva Air Ticketing Office in Shanghai, China
  • Fiji Airways Reservation Office in Shanghai, China
  • Garuda Indonesia Airport Office in Shanghai, China
  • Garuda Indonesia Ticket Office in Shanghai, China
  • Hong Kong Airlines City Office and Sales in Shanghai, China
  • Japan Airlines in Shanghai, Hong Kong
  • Jin Air in Shanghai, China
  • Kenya Airways Sales Office in Shanghai CHINA
  • Korean Air Airport Office in Hongqiao International Airport, Shanghai, China
  • Korean Air Airport Office in Pudong International Airport, Shanghai, China
  • Korean Air Airport Office in Pudong Intl. Airport, Shanghai, China
  • Korean Air Airport Office in Shanghai, China
  • Korean Air Regional Office in Shanghai, China
  • Korean Air Reservation Office in Shanghai, China
  • LATAM Airlines in Shanghai, China

List of Air China Offices

Types of Planes / Air craft available with Air China Airline

  • Airbus A319-100
  • Airbus A320-200 (Deliveries from 2014)
  • Airbus A320neo (Deliveries until 2020)
  • Airbus A321-200
  • Airbus A330-200
  • Airbus A330-300
  • Airbus A350-900
  • Boeing 737-700
  • Boeing 737-800
  • Boeing 747-400
  • Boeing 747-8I
  • Boeing 777-200
  • Boeing 777-300ER
  • Boeing 787-9 (Deliveries from May 2016)
  • Comac C919 (to be announced)

Queries handled by Air China Airline Customer care:
Flight Ticket Booking, Ticket Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Phoenixmiles

Is there any problem with reaching the Air China Airline Shanghai Mainland Office Address or Phone number? Please report any issues using the below comment form.

✆ Call Now: +1-800-221-1212