Air China was established in 1 st July 1988. According to the statistics updated on December 31, 2015, Air China has a fleet of 590 passenger aircraft and freighters of mainly Boeing and Airbus families, with an average age of 6.2 years. It operates 360 routes, including 100 international routes, 15 regional routes and 245 domestic routes. It serves 174 cities in 40 countries and regions, including 64 international cities, 4 regional cities and 106 domestic cities. By working with other member carriers of the Star Alliance, Air China offers access to 1330 destinations in 193 countries.
Air China Airline Frankfurt Sales Office Address:
Duesseldorfer Str. 4, D-60329, Frankfurt, Germany
Air China Airline Reservation office telephone contact numbers:
9-69-27137914
+49-69-27137938
+49-69-27137939,49-69-27137911
Email: [email protected] China .com
Fax: 49-69-236976
Working hours
Map
Official website: www.airchina.com
Check your flight status here: ewww.airchina.com/flightstatus
Air China Airline baggage services telephone contact numbers:
9-69-27137914
+49-69-27137938
+49-69-27137939,49-69-27137911
For baggage inquiries : Air China airline baggage inquiries
Contact information for passenger complaints:
E-mail: [email protected]
Mailing address:
Customer Relationship Center, Product Service Department, Air China Limited, Suite 4004, 4th Floor, No. 16 Tianzhu West Road, Tianzhu Airport Economic Development Zone, Beijing, 101312, P.R. China
Complaint Telephone: +86-10-59036666
Fax +86-10-95583
Business Hours: 8:30 am to 8:00 pm (Beijing Time), Monday to Friday
When you call or write us an email, please use only the Chinese and English languages.
Near-by Airports: Frankfurt am Main Airport, Frankfurt-Hahn Airport, Zweibrücken Airport
Attractions in Frankfurt: Romer, Palmengarten, St. Paul’s Church Frankfurt
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List of Air China Offices
Types of Planes / Air craft available with Air China Airline
- Airbus A319-100
- Airbus A320-200 (Deliveries from 2014)
- Airbus A320neo (Deliveries until 2020)
- Airbus A321-200
- Airbus A330-200
- Airbus A330-300
- Airbus A350-900
- Boeing 737-700
- Boeing 737-800
- Boeing 747-400
- Boeing 747-8I
- Boeing 777-200
- Boeing 777-300ER
- Boeing 787-9 (Deliveries from May 2016)
- Comac C919 (to be announced)
Queries handled by Air China Airline Customer care:
Flight Ticket Booking, Ticket Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Phoenixmiles
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