Air New Zealand Limited is the flag carrier airline of New Zealand. Based in Auckland, the airline operates scheduled passenger flights to 21 domestic and 31 international destinations in 19 countries around the Pacific rim and the United Kingdom. The airline has been a member of the Star Alliance since 1999. Air New Zealand originated in 1940 as Tasman Empire Airways Limited (TEAL), a company operating trans-Tasman flights between New Zealand and Australia. TEAL became wholly owned by the New Zealand government in 1965, whereupon it was renamed Air New Zealand.

Air New Zealand China Address, Phone number, Email, Opening hours

Air New Zealand China Address:


Working hours

Air New Zealand Official website:

Air New Zealand Online Check-inwww.Air New check-in

Note:Check-in Online check in opens 24 hours before your flight.
Check Air New Zealand schedule herewww.Air New schedule

Check Air New Zealand flight status herewww.Air New status

Air New Zealand Baggage Allowance

Air New Zealand Baggage

View Air New Zealand Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges in the above link.

Near-by Airports:

Near-by cities:

Attractions in China:

Air New Zealand Flight Enquiries, Reservation address, phone number, email in China

Flight enquiries

Phone: 400-101-8080 (Mandarin/English, 9:00 – 17:00 except weekend and public holidays) or calling from overseas.


Phone: 400-101-8080 (Mandarin/English) or 86-21-2325 3333
9:00 – 17:00 China Local Time (Except weekend and Public Holidays)
Email: [email protected]

Air New Zealand Sales, Airpoints address, phone number, email in China


Unit 1208-1209, Floor 12
Citic Square
No. 1168 Nanjing Road West
Shanghai, 200041
Fax: 86-21-2325 3300


Airpoints Service Centre
Phone: 400-101-8080
Email: [email protected]

Unit 1208-1209, Floor 12
Citic Square
No. 1168 Nanjing Road West
Shanghai, 200041
Fax: 86-21-2325 3300

Air New Zealand Baggage address, phone number, email in China


General enquiries (Shanghai)
86-21-2325 3333 (9:00 – 17:00, except weekend and public holidays).

Lost luggage enquiries
Shanghai, Pudong International Airport (operated by China Eastern Airlines): 86-21-6833 9150 ( 9:00 – 22:00 daily)

Air New Zealand Cargo address, phone number, email in China

Regional Office – Air New Zealand Cargo
Shanghai (PVG)
Fax: 86-21-68352896
Hours: 9:00 – 17:00, Monday to Friday

Types of Planes / Air craft available with Air New Zealand

Total fleet: 104 (incl. subsidiaries)

Airbus A320

  • Airbus A320-200

Boeing 737

  • Boeing 737-200
  • Boeing 737-300

Boeing 747

  • Boeing 747-200
  • Boeing 747-400

Boeing 767

  • Boeing 767-200
  • Boeing 767-300

Boeing 777

  • Boeing 777-200
  • Boeing 777-300

Boeing 787 Dreamliner

  • Boeing 787-9 Dreamliner

Douglas DC-8

  • Douglas DC-8-50

McDonnell Douglas DC-10

  • McDonnell Douglas DC-10-30

Queries handled by Air New Zealand Customer care:

Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Airpoints

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